Website Data Usage Policy
Understanding how NeuronSynap uses tracking technologies on neuronsynap.com
What Are Tracking Technologies
When you visit our website, we use small data files called cookies and similar tracking technologies to enhance your experience with our mobile app testing services. Think of these as digital sticky notes that help our website remember your preferences and understand how you interact with our content.
These technologies work behind the scenes to make your browsing smoother. For instance, they remember if you've already downloaded our testing documentation or which service pages you've explored. This helps us show you relevant content without making you start from scratch each time you visit.
How We Use Different Types of Tracking
We categorize our tracking methods based on their purpose and how they benefit your experience with NeuronSynap's testing solutions:
Essential Tracking
Functional Tracking
Analytical Tracking
Marketing Tracking
Specific Examples of How Tracking Enhances Your Experience
Here are concrete ways our tracking technologies improve your interaction with our mobile app testing services:
- Remembering which testing documentation you've already downloaded so we don't show the same prompts repeatedly
- Keeping track of your progress through our multi-step service inquiry forms
- Maintaining your login session in our client portal so you don't have to re-authenticate constantly
- Storing your preferred contact method for follow-up communications about testing projects
- Recognizing returning visitors to show advanced content instead of basic introductory material
- Tracking which service pages you visit to suggest related testing solutions that might interest you
These improvements happen automatically and help us provide more relevant information about our app validation services without you having to repeat your preferences each visit.
Data Retention and Your Control Options
Different types of tracking data have different lifespans depending on their purpose and your interaction with our testing services:
Retention Periods
Session cookies: Deleted automatically when you close your browser
Functional cookies: Stored for up to 12 months to remember your preferences
Analytical data: Aggregated and anonymized after 24 months
Marketing data: Retained for 18 months or until you opt out
You have complete control over most of these tracking technologies. While essential cookies are necessary for basic website functionality, you can manage or disable others through your browser settings or by contacting us directly.
Managing Your Browser Settings
Each browser handles cookie management differently. Here's how to access these controls in popular browsers:
Chrome
Firefox
Safari
Edge
Keep in mind that blocking certain cookies may affect your experience with our testing service portal and resource downloads. Essential cookies will continue to function to maintain basic website security and functionality.
Questions About Our Data Usage
If you have specific questions about how we use tracking technologies or want to discuss your data preferences, we're happy to help. Our team understands that privacy concerns are important when evaluating testing service providers.
Contact us at contact@neuronsynap.com or call +84 90 232 3375
You can also visit our office at 895 Trần Phú, Cẩm Thu, Cẩm Phả, Quảng Ninh, Vietnam to discuss your privacy preferences in person.